Modern Dental Box

Privacy Policy

Last updated: May 24, 2026

Modern Dental Box values your privacy. This policy explains what business information we collect, how we use it, when we share it, and what choices you have.

Information we collect

  • Professional and business contact information you submit, including your name, work email, phone number, practice or company name, role, website, and business details entered through waitlist, sample, pricing, or mockup forms.
  • Practice assets and submitted materials such as logo files, artwork, notes, branding preferences, and other files you provide for mockups, branding review, sample preparation, or order preparation.
  • Request metadata and attribution information such as consent choices, landing page, referrer, campaign parameters, click identifiers, device/browser information, IP address, and similar usage data collected when you interact with the site.
  • Anonymized website analytics and behavior data, including page views, clicks, scroll behavior, funnel events, heatmaps, and masked session recordings used to understand where visitors have trouble using the site.

No patient records or PHI

  • Our website forms are intended for business inquiries from dental practices and related organizations, not for patient records, protected health information, treatment notes, insurance details, or other patient-identifying information.
  • Please do not submit patient information through waitlist, sample, pricing, mockup, contact, or upload forms. If patient information is submitted by mistake, contact us so we can review the request and handle it under applicable law and our data-retention practices.

How we use your information

  • Verify whether you are a qualified business contact for Modern Dental Box's B2B products and services.
  • Respond to waitlist submissions, sample requests, mockup requests, onboarding inquiries, and order-related communications.
  • Prepare practice mockups, review submitted branding assets, coordinate samples or orders, and support customer-service and fulfillment workflows.
  • Operate, improve, secure, and measure our website, lead-capture workflows, communications, and customer experience.
  • Analyze aggregate visitor behavior, sample-order dropoff, and checkout funnel performance so we can reduce friction and fix confusing parts of the website.

Analytics, heatmaps, and recordings

  • We may use privacy-conscious analytics tools, including Vercel Web Analytics, Google Analytics, Meta Pixel, and Microsoft Clarity, to understand site performance and marketing attribution.
  • Heatmaps and session recordings are used to review user experience issues such as dead clicks, scroll depth, confusing layouts, and checkout dropoff.
  • Form inputs, dropdowns, payment details, and sensitive submitted content are masked or handled by third-party checkout providers and are not intentionally sent as analytics event properties.

B2B communications

  • If you submit your information, we may contact you by email or phone about waitlist updates, sample eligibility, mockups, onboarding, order processing, and related business communications.
  • Where a form includes a consent checkbox, that consent applies to the specific outreach described on the form.
  • You may opt out of non-essential marketing communications at any time using the unsubscribe method provided or by contacting us.

How we share information

  • We share information with service providers and contractors who help us operate the business, such as hosting, analytics, storage, communications, payment, fulfillment, production, design, and customer-support providers.
  • We may disclose information where required to comply with law, enforce our terms, protect our rights, or investigate abuse or security issues.
  • We do not sell professional contact information submitted through our website forms.

Data retention

  • We retain business contact information, submitted assets, and request history for as long as needed to evaluate requests, deliver services, support customer relationships, and maintain reasonable business records.
  • We may retain limited information longer where necessary for legal, accounting, fraud-prevention, or contractual reasons.

Security

  • We use reasonable safeguards to protect your information, but no method of transmission or storage is 100% secure.

Your privacy choices

  • You may request access to, correction of, or deletion of professional or business contact information we maintain about you by contacting us at the address below.
  • You may opt out of our waitlist or request deletion of submitted business-contact information. We will review and respond to requests under applicable law, identity-verification needs, and reasonable business-record retention requirements.

Texas TDPSA notice

  • Modern Dental Box operates as a B2B service for licensed dental practices and related organizations.
  • We collect professional information, including practice name and work email, to verify eligibility for our services and to respond to business inquiries.
  • This policy does not make product, treatment, compliance, advertising, or clinical-outcome claims. Website product terms and practice-use responsibilities are described in our Terms of Service.
  • If you submit a privacy request, we will review and respond under applicable law, including the Texas Data Privacy and Security Act where it applies.

Changes to this policy

  • We may update this policy periodically. We will update the Last updated date above when changes are made.

Contact us

If you have questions or privacy requests, contact us at privacy@moderndentalbox.com.